Working for Amazon.com from Home


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Today I wanted to share with you an encouraging experience from one of our followers about how they eventually got a work at home job from Amazon.  I periodically post work at home job leads from Amazon on this blog and/or YouTube channel to provide you with as many details as possible about the nature of the job, what their requirements are and any other details so that you can decide for yourself if you want to pursue this or another job opportunity.  I hope that this experience will encourage you not to give up, to persevere and be determined to make your goal of working from home a reality.

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This is a real, honest work at home success story from someone who currently works from home for Amazon in the Part-time Flex Customer Service position.  Please feel free to share this post that you think would be helpful to anyone that has the desire to work from home and don’t be shy about leaving a comment about your own work at home experiences below.

How I Started Working from Home for Amazon.com

Working at a “regular” job was not fulfilling for me any longer.  I hated the traffic, getting up earlier in the mornings in order to be at work at a certain time and putting in 40-60 hours every week away from my family was no longer serving my needs.

I had been searching work from home job boards like Workers On Board and Rat Race Rebellion for 5 years looking for the perfect position.  My wish list was 4 days a week with weekends off and the flexibility of just 4-5 hours per day.  Finally in July of 2017, I found just what I was looking for at Amazon.com.  They were hiring for remote workers to work from home as a Part Time Flex Customer Service Associate.

The job was a perfect fit and met all the criteria I was looking for and more.  Amazon had an extensive hiring process which took about 30 days for me.  The position required a full background check and application.  You can see the listing below for more details from the most recent hiring event this past April 2018.

Virtual Customer Service – Part Time Flex US

Work from Home – United States Part Time Flex Virtual Customer Service Associate

In order for us to take your application into consideration you must live in one of the following states:  Alabama, Arkansas, Idaho, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, South Dakota, South Carolina, Tennessee, West Virginia.

Position details – This position will start on Monday, April 23rd.  Paid training will take place during your first four weeks from Monday through Thursday for a total of 28 hours per week.  You will have the opportunity to choose one of the two training schedules based on availability:  Monday – Thursday, 6 am-2 pm PST or Monday – Thursday 2 pm-10 pm PST

Only candidates who can commit to starting on Monday, April 23, and working one of the above training schedules should apply.  More position will open as more classes become available.  Amazon’s Virtual United States Customer Service Earth’s most customer-centric company is seeking bright, articulate, detailed applicants with a passion to help our customers and make them smile.  An Amazon Customer Service Associate (CSA) is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.  We are seeking candidates who enjoy problem solving, supporting customers with issues like:  late packages, damaged items, promotions, returns/refunds, and much more!  The majority of time spent with customers will be via phone, but you may also be required to support email and chat.  Associates use a variety of tools to navigate, research, review solutions, and communicate them effectively to a variety of customers in a fun and fast-paced company.  When Amazon.com launched in 1995, it was with the mission “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.”  This goal continues today, but Amazon’s customers are worldwide now, and have grown to include millions of Consumers, Sellers, Content Creators, and Developers & Enterprises.  Each of these groups has different needs, and we always work to meet those needs, innovating new solutions to make things easier, faster, better, and more cost-effective.  Come join our teams!  What is a Flex position in Virtual Customer Service?  Our Virtual Customer Service is open 24 hours per day, 7 days a week.  As a permanent Amazon Customer Service Part Time Flex (PT) employee you will work a flexible schedule to meet the needs of our business and customers.  Work schedules will be selected through shift bids which take into consideration business need and your performance.  The average amount of hours scheduled per associate will be 20-29 hours per week, with expectations to work additional hours during Peak Seasons.  Available shifts will include morning, afternoon and evenings, typically including one or both weekend days.  Schedules will change throughout the duration of your employment.  There may be mandatory instances of additional scheduled work time, based on business needs or large scale events.  Being available to work a flexible schedule that falls within our operating hours is required and expected.  Associates utilize Amazon-provided laptops and headsets to manage their work, including scheduling shifts and taking customer contacts.  Associates are measured on schedule adherence, contact quality, efficiency, and process compliance.  Associates are required to communicate effectively, both written and verbally, as daily work is managed via phone, email, and/or chat.  Compensation Except as otherwise required by law, this role pays $10.00 per hour through for weeks of training; a minimum of 28 hours is expected each week during training.  Upon successful completion of training, and except as otherwise required by law, the pay will increase to $12.00 per hour at the beginning of the next pay cycle.  Amazon Corporate LLC

I have found my perfect position and have been working there for 6 months now!  They provide all of the necessary equipment you need such as a computer, headset and 2 Gemaltos that are used to log into their system.  The benefits are great and Amazon is a very wonderful company to work for.  They offer opportunities to move up within the company to work for different departments.  I highly recommend working for Amazon.com and have recommended working for them to several people who’ve asked me about it.  I love this job and so will you if you’re looking to work from home for a dependable company.

If you are currently looking for current work at home jobs, please visit the weekly job section and Friday freebie page on Friday.  Some jobs are posted on the homepage of this blog and also contained within my weekly newsletter that you can see here and don’t forget to subscribe.  Join our FB Group for more work at home companies that are hiring right now!  If you would like to contribute an article about a work at home company that you currently work for, please contact me at alicia@workersonboard.com with the subject line “work at home experience.”

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