Working Solutions is Hiring Thousands of Remote Agents for Their TurboTax Program

If you’re looking for a flexible work-from-home job you can start quickly, Working Solutions just launched a huge seasonal hiring push for their TurboTax support program — and they need thousands of agents.  This is an entry-level (mix of everything) role where you’ll help everyday customers with questions about the software and basic navigation, and escalate issues when needed.   No tax background is required; just solid people skills and a willingness to learn.

Why This Gig Is Popular

This program opens every year and fills fast because:

• You work from home
• Flexible scheduling within 7 a.m. to 11 p.m. CST, seven days a week
• No fees to apply
• Fast hiring — offers go out every 24 hours
• You’re an independent contractor (1099), so you manage your own schedule
• Seasonal work (January–April 2026) — perfect if you want something temporary with steady hours

I have talked about Working Solutions before and how it is one of the Top Employers offering real, work from home jobs opportunities since 1996.  They are a reputable company with a good reputation that’s allowed people to work from home for years, so this is a solid pick if you want something legitimate and beginner-friendly.

Here is what some people have said about working from home for Working Solutions

Many agents say one of the biggest reasons they stay with Working Solutions is the genuine, supportive atmosphere.  It feels less like a typical contract gig and more like being part of a team that actually knows you and wants you to succeed.  Several people also point out how refreshing it is to work with high-quality, well-organized clients — something you don’t always find with remote contract work.

What You’ll Do

As a TurboTax Program Agent, your tasks can include:

• Helping customers with basic TurboTax questions
• Guiding users through the software interface
• Troubleshooting simple issues
• Escalating more advanced or technical problems
• Handling support via phone, video, and chat

This is not a tax-preparer role, and you’re not giving tax advice.  You’re mainly helping customers get where they need to go inside the software.

How much will you make?

Working Solutions pays up to $0.30/talk time for this role, plus $0.04 per minute incentives.  Bilingual agents will earn up to $0.31/talk time.  Anyone who works on this program and is able to meet their metrics will earn $20/hour plus peak incentives!

Who Can Apply

Working Solutions is currently hiring across the U.S., except:

• California
• New York
• Pennsylvania
• Washington

Canada applicants — They also have openings for those who reside in Canada, coming soon!”

This is an entry-level role, so you don’t need prior call center or accounting experience.

How to Apply (Important!)

Working Solutions’ application process is straightforward, but you must complete every step. Here’s what to expect:

1. Create Your Profile
   Fill out your basic information so they can match you with the program.
2. Complete the Required Assessments
   These usually test your communication, attention to detail, and basic tech abilities.
3. Run the PC Scan
   This makes sure your computer meets the program’s requirements.
4. Submit the Video Interview
   A short prerecorded video where you introduce yourself and answer a few prompts.

Once all steps are submitted, you’re eligible to receive an offer — and since they hire daily, you could hear back within 24 hours.

If you are interested in applying online, please click the link here today to fill out your application.

If you want to be treated like a real person, have a company support your goals, and show up when you need help — a rare thing in the world of remote contract work- apply to Working Solutions.