Working from home without talking to customers over the phone can be achieved by working in Email and/or Chat-based support. This is ideal for those with below-to-average English speaking skills or others who can multitask. You will find at least 16 Email and Chat work-from-home jobs that are legit and hiring.
Although working from home as a Chat or Email agent may not require previous experience (in most cases) to get hired, you will need to have good keyboarding skills. This is due to the fact that most of your work will rely upon your fingers and how fast and accurately you type.
Please do not apply to any email processing work-at-home jobs because they are scams and will not pay you $25 per email. Many people have fallen for these scams and have been duped. In fact, they have been around for years now and may even cost you money to get started that you will not recover.
Watch this video I made a few years ago about Email processing work from home jobs you should avoid.
16 Email and Chat Work from home Jobs
This company is hiring Customer Service Chat agents to connect to their chat system to perform research, give out relevant information, upload data, and forward information. You will need 3-5 years of data entry or sales experience and is deadline driven. This job offers excellent compensation and a referral bonus.
Camping World is now hiring Digital Live Chat Agents to schedule RV sales appointments, assist customers in identifying RVs that meet their needs, and other duties. You must have a strong work ethic and can type 50 wpm. Full-time with benefits.
You can work from home evaluating calls, emails, and chats. This is a non-phone work from home opportunity to help improve customer satisfaction and grade customer contacts. There is no previous experience required but you must have good customer service skills, basic computer skills with good judgment.
Work from home as a Chatroom Operator for Drips. This company hires for this position from time to time. Right now Drips is hiring Production QC Associates to test their content of multiple cellular carriers by sending out SMS messages. You must be computer savvy with a strong work ethic and good problem-solving skills. Pays $10 per hour.
This company is an affiliate of Reynolds & Reynolds, now hiring inbound chat operators to work from home. You will engage in online chat conversations with customers inquiring about automotive and recreational vehicle sales, service, finance, and general dealership questions. You will also troubleshoot and resolve product issues and handle complaints. Requires excellent customer service skills and a quiet workspace. Training provided.
I have seen and posted work-from-home Chat jobs available at HGS. Right now, HGS has work-from-home job opportunities in Customer Service and Sales for you to apply to. You can check back at a later date to apply to any Chat jobs.
Work from home chatting with customers who need assistance with their Apple products. They hire agents in the US & Canada who have at least 6 months of customer service experience. You will help customers navigate through apps, locate music, resolve username issues, etc. Pays $17.85 per hour to start with paid training and benefits. Full-time.
Live Chat also hires Chat operators to work remotely. You will type out your responses to others online to help them get answers to their questions and other duties. You will need to type 45 to 55 wpm. This job comes with hourly pay. LiveChat is not hiring Chat Agents at the moment but they have other openings you can apply to.
ModSquad has a few Chat work-from-home jobs available in Ticket Support. These jobs require you to assist customers via chat which involves researching the web to provide accurate answers, solve concerns, and provide them with great service. They are currently seeking Chat Agents in the US & UK and elsewhere to support gamers, moderate content, and more.
This company has openings for Messaging Agents to work remotely. These jobs require you to communicate with customers via SMS text, web-based messaging platforms, and some occasional phone work. They provide Agents with 30 days of paid training. This job comes with hourly pay, benefits, and perks.
This company is currently hiring Sales Chat Agents to field chats and help customers with their online presence. You will need a strong passion for helping small businesses succeed. Training provided with benefits. Full-time.
This company has some work from home positions in chat and customer service that you can apply for right now. Your job is to help customers get what they need and solve their problems. Omni Interactions allows you to work whenever you want without any previous experience. You can read my full review of Omni Interactions here.
This company is currently hiring Chat Customer Service Agents to respond to inquiries, troubleshoot online services, assist with password resets, and more via chat and email. Pays $15 per hour with paid training, referral bonuses, employee discounts, and more.
Teleperformance is currently recruiting Engagement Specialists to interact with customers through a variety of channels including chat. You will respond to concerns, resolve issues, process payments, etc. Requires 2 years experience in a customer-facing role and can type 25 wpm. Competitive pay with paid training and benefits provided.
Work from home upselling client products and services to current and future customers via chat, text, email, social media, and direct messaging. You may also communicate on other non-verbal platforms. This job offers a base salary with paid training, benefits, and a work-from-home stipend.
You can find over 700 Chat Support jobs at Upwork. Various clients need remote workers to communicate with customers via chat on a full-time, part-time, or seasonal/temporary basis. The pay and experience level (if needed) varies for each opportunity.
More Email & Chat Work at home Jobs