Are you looking for a work at home company that does not involve sales and makes you feel like you are a part of their family? Do you desire a job where you can choose when you want to work and offers room for growth? If so, please apply to ACD Direct.
ACD Direct now has immediate openings for driven energetic candidates who have an interest in their non-profit clients.
What kind of opportunities does ACD Direct have?
ACD Direct is a veteran-owned company, and now has openings for veterans who are interested in working with clients designated to help other vets. Please include Military Status on your resume. They also have openings for non-vets who are interested in working with their DRTV Clients.
ACD Direct is one of the few companies that is open 24/7. This means that remote workers can work whenever they desire but their greatest need is for people to work during the evenings, overnight, and weekends.
What is ACD Direct looking for in their candidates?
ACD Direct is currently seeking are seeking experienced, inbound customer service professionals as we prepare for our summer and fall needs. ACD provides our clients with the best support services possible. They are the “front door” to our clients.
THAT’S WHERE YOU COME IN! They need you to go beyond “taking a call” and “connect” with every caller. Their goal is to provide One Call Resolution on every call.
ACD Direct is looking for people with the following skills:
- Active listener
- Customer Service
- General computer/internet knowledge
- Empathy
- Telephone Etiquette
You will be providing your skills, expertise, and services to the clients we represent. ACD Direct is looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client’s enthusiastic callers.
Types of calls/tasks you may handle are:
- Monetary donation processing
- Donor support
- Chat/email/texting operations
- Client Services
- Data Entry
What are the benefits of working for ACD Direct?
ACD Direct offers flexible scheduling that allows you to set and maintain your own schedule. They pay remote workers on a bi-monthly basis plus you will receive performance incentives.
How much will you get paid working for ACD Direct?
New agents who are contracted with ACD Direct will earn $0.25 per minute of talk time. Agents that take inbound phone calls will earn from $0.20 up to $0.32 per minute of talk time depending on the project. Experienced call agents can make up to $0.35 per minute of talk time. ACD Direct also offers other opportunities such as answering emails, working tickets and providing chat support with all different pay rates. ACD Direct pays all their agents via direct deposit.
Why should you choose ACD Direct?
It is a great opportunity for those who want to work whenever it is most convenient for them, are looking for part-time work, for students, or seeking an entry-level job. ACD Direct has over 1,000 remote agents that currently work for the company with a current 3.8-star rating on Glassdoor.com. ACD Direct provides this and so much more by offering a business casual atmosphere. They also provide a supportive workplace environment where you can be your own boss. There is also room for growth within the company because as needs arise, they promote from within.
How to Apply to ACD Direct?
If you are interested in learning more, please visit www.acdagents.com and click on the “Register” at the top of the page for more information. Please choose Online Form and type in Workersonboard, when asked: “How did you hear about us?”
You can watch this video below to see how to apply in 5 easy steps with ACD Direct
You will receive an email with instructions on submitting a video voice sample, immediately after your completed Registration Form has been received. If you do not receive the email or are not immediately directed, please email contracting@acddirect.com.
Please keep in mind that ACD Direct must EXCLUDE applicants from California, Delaware, Massachusetts, Louisiana, West Virginia, Wyoming, Vermont, and South Dakota.
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